Employee Benefits New Year Reminders

Log in to the Employee Benefits Portal from OnlinEnroll. This portal can be accessed from any computer or mobile device.

USERNAME – Your six (6) digit employee/user ID

PASSWORD – First 4 digits of your SSN or the password you previously selected

COMPANY – El Paso County (must enter spaces)

Once logged in, click the Confirmation Statement button to see elected/waived 2026 benefits.

Review and confirm benefit elections, enrolled dependents, and beneficiaries.

If you do not know your employee ID, access NeoGov via MyApps, click on your name at the top-right, then click “My Profile.”

The open enrollment period has closed. You cannot enter changes to your benefit elections unless you have recently experienced a life event (i.e. marriage, divorce, birth of a child).

Log in to the Employee Self Service (ESS).

To access ESS find the applet on My Apps, myapps.microsoft.com

USER ID: Find on NeoGov, click your name in the top-right, then click “My Profile”

PASSWORD: First 4 digits of your SSN (Or the password you previously selected)

If you are unable to remember your password: Click the Reset Password link under the Sign In fields – a password reset link will be sent to your County e-mail address.

Once logged in, click the My Pay Stub button and select your latest pay stub to view your deductions.

Confirm that your pay stub deductions match your Confirmation Statement.

Medical Plan Participants: If you scheduled your 2026 Reach Your Peak+ (RYP+) Health Consultation during the enrollment period, also check for your RYP+ incentive – this will appear on the left side of your pay stub.

Voluntary Life and Voluntary AD&D: Voluntary Life and Voluntary Accidental Death and Dismemberment (AD&D) benefits will be a combined lump sum on your pay stub labeled VOL LIFE.

Supplemental Benefits: Accident, Critical Illness, and Hospital Indemnity benefits will be a combined lump sum on your pay stub labeled SUPPBENE.

If there are any discrepancies or questions regarding your benefits, deductions, or dependents, you must immediately contact the Employee Benefits Division in writing via e-mail at employeebenefits@elpasoco.com.

While logged in to the Employee Benefits Portal, from the homepage, click the “Manage Beneficiaries” button on the right-hand menu.

Life insurance beneficiaries may be updated anytime. However, if a pop-up appears requiring a qualifying event to make changes: Select the Event Name “Off Cycle Changes to Life or Supplemental Benefits” (may need to click to page 2 of events) and use today’s date as the event date.

For El Paso County Retirement Plan beneficiary designations, visit retirement.elpasoco.com.

For Empower Retirement 457 Deferred Compensation Plan beneficiary designations, visit empower-retirement.com

Submitting a Claim for Reimbursement
2025 claims submission deadline is March 31, 2026

Eligible expenses can be found at the following link, using the Standard FSA list: ebcflex.com/eligibleexpenses.

Online:

• Log in at ebcflex.com.
• Complete the short web form and upload documentation.
• Review, submit and print your confirmation.

Smart Phone:

• Available for iPhone and Android.
• Download the EBC Mobile app, if you haven’t already.
• Simply complete the Claim Screen, attach the receipt and submit.

Manual Submission:

• Download the Claim Form at www.ebcflex.com (found under Quick Links in Forms).
• Attach supporting documentation.
• E-mail, fax, or mail Claim Form and supporting documents to Employee Benefits Corporation.
  • E-mail: participantservices@ebcflex.com
  • Fax: (608) 831-4790
  • Mail: Employee Benefits Corporation / PO Box 44347 / Madison, WI 53744-4347

The claim submission deadline for 2025 is March 31, 2026.

If you do not have a bill or EOB by the deadline, you should still submit a claim no later than the deadline. This will provide you with additional time to submit the supporting documentation.

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